Terms and conditions



1.1. This website [www.corporategiftspot.co.za], is owned by, Proxel international printers (pty) Ltd registration No. 2015/334226/07 (hereinafter referred to as ” Corporate gifts pot “, “Corporate gifts pot Website” “Website”, “we”, “our”, “us” or “Corporate gifts pot”). Any reference to ” Corporate gifts pot “, “we”, “our”, “us” or “Corporate gifts pot”, shall include our employees, officers, directors, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers and suppliers.

1.2. These terms, including any document incorporated by reference herein, including, but not limited to the Privacy Policy (collectively, the “Terms”) apply to any person who uses the Services, accesses, refers to, views, and/or downloads any information or material made available on Corporate gifts pot for whatever purpose (hereinafter referred to as “User”, “Users”, “you” or “your”).

1.3. Accessing and/or use of the Corporate gifts pot Website after the Effective Date will signify that you have read, understand, accept, and agree to be bound, and are bound, by the Terms, in your individual capacity and for and on behalf of any entity for whom you use Corporate gifts pot. Further, you represent and warrant that you have the authority to do so and that you are a Competent Person (as defined in the Protection of Personal Information Act, 4 of 2013, as amended).

1.4. To the extent permitted by applicable law, we may modify the Terms with prospective effect without prior notice to you, and any revisions to the Terms will take effect when posted on the Corporate gifts pot Website, as indicated above unless a later date is otherwise stated in the revised Terms. Your continued use of the Website and/or the Services will be construed as your consent to the amended or updated Terms and will be conditional upon the Terms in force at the time of your use. Your only remedy, should you not agree to these Terms, is to stop your use of this Website.

2. Terminology

2.1.The following terminology applies to these Terms:

2.1.1. “Designs” refers to the graphic designs, as sent by a User, which are intended to be printed by Corporate gifts pot following the Services;

2.1.2. “Party” or “Parties” refers to a User and/or Corporate gifts pot, as the context requires;

2.1.3. “Services” shall refer to the printing of offline marketing materials.

2.2. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

3. Your Agreement to these Terms

3.1. Subject to, and based on your acceptance of the Terms, Corporate gifts pot grants you a limited, revocable, non-transferable license to access and use Corporate gifts pot per the various policies and agreements which may govern such use and access.

4. Description of our Services

4.1. We provide printing Services in South Africa that includes diaries, calendars, noteCalendars, flyers, business cards, folded leaflets, brochures / Calendar lets, invitations, notepads, menus, posters, placemats, and letterheads, for such service to be printed and delivered to the User by Corporate gifts pot.

4.2. In consideration for the rendering of the Services, Corporate gifts pot charges a Service Fee as set out in clause 5 below.

5. Service Fee

5.1. Corporate gifts pot charges an amount to Users which is dependent upon the type of Service as well as the printing and/or delivery preferences as selected by the User, which amount shall be inclusive of any applicable Value Added Tax (“VAT”) (the “Service Fee”).

5.2. All Service Fees shall be effected via electronic funds transfer or the payment gateway infrastructure on the Corporate gifts pot Website, provided via an independent third party payment service provider, currently, PayFast. Users are encouraged to consult the PayFast website located at www. pay fast.co.za to familiarise themselves with the security protocols and other policies in place and which may apply to any transaction conducted through PayFast.

5.3. Only Service Fee payments made via PayFast or electronic funds transfer shall be processed. Service Fee payments made via Payfast in a currency other than South African Rand (“Rand”), if accepted by Payfast, shall be converted into Rand at Corporate gifts pot’s financial institution’s then-current market rate of exchange. Payments made by electronic funds transfer will only be processed and accepted if made in South African Rands.

5.4. Service Fee payments made from Users located outside of the Republic of South Africa and/or in a currency other than Rand, shall be processed by PayFast’s policies and procedures, as amended from time to time.

5.5. We reserve the right to change our product’s prices at any time without prior notice. If an error is made and a product is listed at an incorrect price, Corporate gifts pot shall maintain the right to refund or cancel orders placed at the incorrect price.

6. User Content

6.1. Certain areas of this Website may permit Users to submit designs, feedback, information, data, text, software, images, designs, messages, or other materials (each, a “User Submission”). Users are solely responsible for all User Submissions and that any such User Submission is considered both non-confidential and non-proprietary. Should such designs not meet the criteria as may be determined by Corporate gifts pot in its sole and unfettered discretion from time to time, Corporate gifts pot reserves the right to adjust and/or amend the designs to conform with its criteria.

6.2. Further, Corporate gifts pot does not guarantee that the subsequent ability to edit or delete any User Submission.

6.3. In submitting any User Submission, Users make the following representations and warranties:

6.3.1. all rights in and to such User Submissions (including, without limitation, all rights to the reproduction and display of such User Submissions) are obtained by such User, or all necessary rights in and to such User Submissions providing the rights in and to such User Submissions as described in these Terms have been obtained;

6.3.2. All necessary license fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of User Submissions have been paid before your submission of the same to the Website.

6.3.3. User Submissions do not infringe the copyright, trademark, patent, trade secret, or other intellectual property rights, privacy rights, or any other legal or moral rights of any third party;

6.3.4. Users voluntarily agree to waive all “moral rights” that may attach to a User Submission, apart from that of the designs;

6.3.5. User Submissions do not violate any law including, but not limited to, those governing export control, consumer protection, unfair competition, or false advertising;

6.3.6. User Submissions are not, and may not reasonably be considered to be, defamatory, libelous, hateful, racially, ethnically, religiously, or otherwise biased or offensive, unlawfully threatening, or unlawfully harassing to any individual, partnership, or corporation, vulgar, pornographic, obscene, or invasive of another’s privacy;

6.3.7. Users have not and will not be compensated or granted any consideration by any third party for submitting a User Submission;

6.3.8. User Submissions do not incorporate materials from a third-party website, or addresses, email addresses, contact information, or phone numbers (other than a User’s own);

6.3.9. User Submissions do not contain any viruses, worms, spyware, adware, or other potentially damaging programs or files;

6.3.10. User Submissions do not contain any information that may be considered confidential, proprietary, or personal insofar as it relates to a third party;

6.3.11. User Submissions do not contain or constitute any unsolicited or unauthorized advertising, promotional materials unless exclusively comprised of the designs, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.

6.4. By submitting a User Submission, Users grant Corporate gifts pot an irrevocable, perpetual, transferable, non-exclusive, fully paid, worldwide, royalty-free license (sub-licensable through multiple tiers) to:

6.4.1. Use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display User Submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed;

6.4.2. use User Submissions in any manner and for any purpose (including, without limitation, commercial purposes) that Corporate gifts pot, in its sole, absolute and unfettered discretion, deem appropriate, including, without limitation, the incorporation of a User Submission or any modification thereto, in whole or in part, into any technology, product, or service;

6.4.3. Display advertisements in connection with User Submissions and use User Submissions for advertising and promotional purposes.

6.4.4. Corporate gifts pot may, but is not obligated to, pre-screen User Submissions or monitor any area of the Website through which User Submissions may be submitted. We are not required to host, display, or distribute any User Submissions on or through this Website, and may remove at any time or refuse any User Submissions for any reason;

6.4.5. We are not responsible for any loss, theft, or damage of any kind to any User Submissions.

6.4.6. Further, Users agree that Corporate gifts pot may freely disclose any User Submissions to any third party absent of any obligation of confidence on the part of the recipient.

7. Refund Policy

7.1. Refunds will only be permitted in the sole, unfettered, and absolute discretion of Corporate gifts pot, and only in limited circumstances, at the discretion of Corporate gifts pot.

7.2. Refund requests can be initiated by sending an email to [email protected]. Included in such email should be an explanation of why a refund ought to be granted by Corporate gifts pot.

7.3. Any refunds agreed to by Corporate gifts pot shall be in the form of vouchers to the user’s credit redeemable only on the Corporate gifts pot Website.

7.4 Any cash refund requests are subject to adherence to our terms. A refund may take up to 14 business days and a 2% admin fee may be applicable. Cash refunds can not be made once an order is in production or has been produced as Corporate gifts pot has already incurred the cost for the order.

8. Disclaimer



8.3. Without limiting the generality of the foregoing, Corporate gifts pot makes no warranty that this Website will meet a User’s requirements, or that this Website will be uninterrupted, timely, secure, error-free, or that defects in this Website will be corrected.

8.4. We make no warranty as to the results that may be obtained from the use of this Website or as to the accuracy or reliability of any information obtained through this Website. No advice or information, whether oral or written, obtained by a User through this Website or from Corporate gifts pot or its third-party service providers shall create any warranty enforceable as against Corporate gifts pot.

8.5. To the maximum extent permissible by applicable laws, Corporate gifts pot denounces any fiduciary responsibilities to any Users of the Website.

9. Unauthorised Use of This Website

9.1. You are specifically not permitted to use this Website in any of the following ways (which list should not be deemed to be exhaustive of Corporate gifts pot’s rights in this regard):

9.1.1. For any public or commercial exploitation which includes the use of this Website on another site or through a networked computer environment;

9.1.2. In a manner that modifies, publicly displays, publicly performs, reproduces, or distributes any of this Website;

9.1.3. To stalk, harass, or harm another individual;

9.1.4. To impersonate any person or entity or otherwise misrepresent the true state of affairs;

9.1.5. To interfere with or disrupt this Website or servers or networks connected to this Website;

9.1.6. To use any data mining, robots, or similar data gathering or extraction methods in connection with this Website; or

9.1.7. Attempt to gain access to any portion of this Website, to which you are not ordinarily permitted, or any other accounts, computer systems, or networks connected to this Website, whether through hacking, password mining, or any other means.

10. Copyrights

10.1. Corporate gifts pot and the contents of the Website are the property of Corporate gifts pot, apart from the Material Designs, which remain the property of the Users who upload such designs, are protected by South African and international copyright laws. Furthermore, the compilation (meaning the collection, arrangement, and assembly) of all content on Corporate gifts pot and/or the Services, apart from the designs, is our exclusive property, unless credit is attributed to the author thereof, and is, likewise, protected by South African and international copyright laws.

10.2. Except as stated in the Terms, none of the contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, except as permitted by the fair use privilege under the South African copyright laws or without the prior written permission of Corporate gifts pot or the copyright owner, and further, should such consent be provided, Corporate gifts pot reserves its right to withdraw such consent at any stage, in its sole and absolute discretion.

10.3. You are expressly prohibited to “mirror” any content, contained on Corporate gifts pot, on any other server unless with the prior written permission of Corporate gifts pot, and further, should such consent be provided, Corporate gifts pot reserves its right to withdraw such consent at any stage, in its sole and absolute discretion.

10.4. We do not permit copyright infringing activities and infringement of intellectual property rights on Corporate gifts pot, and we may, at our sole discretion, remove any infringing content if we are of the view that such content infringes on another’s intellectual property rights or our own.

10.5. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Corporate gifts pot, so long as the link does not portray Corporate gifts pot, its affiliates, or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use Corporate gifts pot’s logo or other proprietary graphic or trademark as part of the link without the express permission of Corporate gifts pot, its affiliates, or content suppliers.

10.6. All trademarks and copyrights, as also any other intellectual property rights, in and to any of the content of the Website are the exclusive property of Corporate gifts pot.

11. Assignment

11.1. You may not assign your rights and/or obligations under these Terms to any other party without our prior written consent. Corporate gifts pot may assign our rights and/or obligations under these Terms to any other party at our discretion and without any prior notice to you.

12. Export Control Laws

12.1 You understand and agree that the software, Services, and User data may be subject to import and export control laws and regulations of the Republic of South Africa or the country in which you are situated. You undertake to adhere to all applicable laws and regulations and agree not to, without prior authorization from the government of the Republic of South Africa or of such other country which is applicable, directly and/or indirectly export, re-export, and/or transfer the software and Services to any other country in contravention of such laws and regulations.

13. Force Majeure

13.1 Without limiting the foregoing, no Party to these Terms shall be held liable for any failure to perform in terms of these Terms if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, or another natural disaster), war, invasion, the act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, telephone service or internet connectivity, server failure, or technological failure. Neither you nor Corporate gifts pot is entitled to terminate these Terms in such circumstances. Any Party affected by such event shall forthwith inform the other Party of same, and shall use all reasonable endeavors to comply with the Terms.

14. General

14.1. To the extent permitted by law, these Terms, and the provision of our Services, shall be governed by and construed under South African law, and any dispute arising out of these Terms and/or our Services shall be submitted to the competent South African courts having the requisite jurisdiction to hear the matter.

14.2. To the extent necessary and/or possible, you consent to the exclusive jurisdiction of the South Gauteng High Court or an alternative appropriate South African court seized with appropriate jurisdiction in all disputes arising out of the Terms, this Privacy Policy, our Services, and/or related agreements incorporated by reference.

15. Severance

15.1 If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these Terms and the remaining terms will continue to apply. Failure by Corporate gifts pot to enforce any of the provisions set out in these Terms and/or any other agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms or any agreement or any part thereof, or the right thereafter to enforce every provision.

16. Domicilium Citandi Et Executandi and Contact Information

16.1. The Parties choose as their respective domicilium citandi et executandi for legal proceedings and to give or send any notice provided for or necessary of these Terms, the following:

16.1.1. Corporate gifts pot: 27 Rawbone Street, Booysens, Johannesburg. Email: [email protected];

16.1.2. User: The addresses as provided for shipping of the printed Materials.

16.2. A Party may change its domicilium to any other physical address or email address by written notice to the other party to that effect. Such change of address will be effective 7 (Seven) days after receipt of notice of change of domicilium.

16.3. All notices to be given in terms of these Terms will:

16.3.1. be given in writing;

16.3.2. be delivered or sent by email; and

16.3.3. be presumed to have been received on the date of delivery.

16.4 Notwithstanding the above, any notice actually received by the Party to whom notice is addressed will be deemed to have been properly given and received, notwithstanding that such notice has not been given following the provisions of this clause.

17. Preparation

17.1 These Terms have been custom created for Corporate gifts pot

18. Order Terms and Conditions

Reprint Policy

All unsatisfactory and short delivered orders should be reported within 14 days of receiving the order, you are encouraged to contact our customer service department for assistance as soon as you receive your order and you have a query.

18.1 We strive to provide you with the best possible printing experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department. We will provide a reprint on any defective print orders, and 100% free expedited reprint on any orders lost in transit.

All policies are subject to change without prior notification. Determination of a defect is at our sole discretion. In most cases, you will be requested to submit digital photos documenting the product defect and/or ship the defective products back to customer service

18.1.1 The Consumer Customer acknowledges and agrees that, due to the inherent nature of the printing process, Corporate gifts pot cannot guarantee that:

18.1.2. the Consumer Customer’s Goods Specification Data and the finished Goods will be an exact match in color; and

18.1.3 where the Goods are produced using full-color printing (also known as process color or CMYK printing) that all or any Pantone Colours (also known as spot colors) will be accurately reproduced.

18.1.4 there won’t minor deviation in color between (including but not limited to): color proofs and finished Goods; Two or more Orders current and previous Orders; the single sheets of one Order; or

18.1.5 there won’t be minor deviations in cutting or folding from folded/unfolded finished formats up to: two (2) mm for all brochures and Calendars; two (2) percent for advertising products; or one (1) mm for all other products;

18.1.6 This guarantee is in addition to and does not affect, the Consumer Customers’ legal rights about Goods that are faulty or not as described.

18.2 Color Accuracy

We will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth). Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with us, you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece.

Under no circumstances will a reprint be honored for color variations that have occurred due to artwork not being converted to CMYK.

18.3 Artwork Files

All the artworks will be printed as received, with no changes. You understand that errors will be fixed at no additional charge but changes to the original design will be charged at the quoted hourly rate.

All the artworks that are not ready for printing, and need some adjustments will be billed regardless of their size.

All artworks with multiple pages should be sent as one PDF file, not in single pages.

It is not the Corporate gifts pot graphic designer’s responsibility to keep/store the client’s artworks, the clients must always supply the artworks or they will be charged for a redesign.

Our artwork department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting them to us. We are not responsible for any issues as to the orientation or alignment of the pages of your submitted artwork. By submitting the artwork to us, you certify that you have the right to use the image(s) in your artwork files. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork if the font was not converted to curves and images were not embedded

Under these Terms & Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, nudity, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order based on foregoing reasons or for any other reason which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

We may, based on our sole discretion, set limits to the maximum number of days that we shall retain designs or other uploaded files, as well as the maximum storage space that we would allocate to such files. We are not responsible for the deletion or failure to store any file whether uploaded or designed on our Website. We reserve the right to delete any file stored which has been inactive for an extended period of time, or any other reason, without prior notice.

18.4 Proofs

If requested, online proof will be available for your review after we have received your files for print.

Jobs with proof requests will not be sent to the press without your approval unless the proof approval is explicitly waived. It is your responsibility to log in to your account and check on your proof. We are not liable for delays in the order caused by your non-approval of the proof.

The proof is not an accurate color reproduction of the final printed piece. It is the final opportunity for you to check the layout, bleeds, crops, and final text. Electronic proofs do not show transparency and overprint issues. Nor do they show color change from RGB to CMYK.
The proof must be treated as independent from the original submitted file and thoroughly reviewed before approval. It should be checked against the original file for possible errors in layout, copy, spacing, punctuation, or image placement. You are fully responsible for all that is contained in the final approved proof.

Delivered plotter proofs show reasonable likeness to the final printed pieces. Such proofs are recommended for color-critical art and must be requested by you when the print order is made. Delivered plotter proofs are printed on a substrate different from the actual paper stock and the plotter machine is not used for while its main purpose is to show color, variations may occur depending on the finish selected for the final print job.

The request for a Delivered plotter proof involves an additional fee and would extend the amount of time needed to complete the job. For orders where a Delivered plotter proof has been requested, the approval must be received by us on or before our published cut-off times. We will make every effort to match colors in production when a hard copy proof is requested. However, it is your responsibility to determine if they need a hard copy proof with their print order.

18.5 Cancellation

An order may not be canceled once it is in Production”. Orders placed, paid for may be canceled and Calendared as store credit to be applied to future orders. Orders placed without artwork will have a 23-day window during which artwork may be submitted. After 21 days, orders without artwork will be canceled automatically for store credit toward future orders.

18.6 Delivery

We will are liable to deliver by the latest date specified after an order was processed and delivery will take place any time between 8 am to 5 pm, however, when a package is not delivered due to an error made by the customer in submitting the proper shipping address, we will reship the package with corrected address and the dates communicated prior will not be considered anymore.

Delivery dates are subject to change if there are any errors with the artwork provided or an order is put on hold.

We will not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues, or any other circumstances beyond our direct control.


By submitting your approval to Corporate gifts pot, you agree to the following terms:

– You have verified that spelling and content are correct and assume all responsibility for typographical errors.

– You are satisfied with the document layout.

– You understand that your document will print EXACTLY as it appears on the proof and that you cannot make any changes once the order is approved.

– You certify that you are legally authorized to utilize any design/art/photograph (s) being supplied to Printspot Printers to fulfill this order. Further, you indemnify, hold harmless, and agree to defend Printspot Printers, its vendors, and affiliates from any suit, claim or demand arising from your reproduction or use of such material.

– All artwork must be ready for printing, to actual sizes.

– All artworks must be sent without tick/crop marks.

– All fonts must be converted to curves/locked.

*Please note the color on your monitor may not be representative of the printed piece. The monitor uses a resolution of 72 dpi and is RGB-based, while printing uses 300 dpi and is CMYK-based. The colors on the monitor are brighter than they will appear when they print.

*All artwork approvals must only be through a signed approval form or by sending us an email with the following text, “APPROVED”. WE DO NOT ACCEPT THE APPROVALS THROUGH THE PHONE CALLS AS THERE WOULD NO BE REFERENCE.

* Seven days of delivery start from the day of approval for the artwork.

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